I guide teams through research to create human-centered products and services.‍

Portfolio Highlights

Take a peep at what I've been up to lately. Confidentiality restricts sharing of details and deliverables. If you wanna chat more or have questions reach out and ask!

Service Design

Improving the learning experience for IBM consultants

Increasing and incentivizing learner engagement towards a 14 million-dollar goal

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Generative Research

Co-creating the future of vehicle supply chain management

Leveraging generative research to co-create a blueprint of the employee and customer digital experience.

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Evaluative Research

Redesigning Home Health Accounting

Simplify a complex process to reduce errors and confusion in healthcare billing.

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